To ensure the fastest and most effective support, please review these important points. They cover common questions and best practices for a smooth experience with Elite Fames. Thank you! 

Payment & Company Info

• Our Base & Your Savings: Elite Fames operates from Dubai, allowing us to offer you highly competitive pricing. All payments are 100% secure with 3DS validation. While amounts may display in USD ($) or AED (Dirhams) during the process (e.g., 1€ = 4.17 AED = 1.13 USD for reference), you will always be debited in your local currency (e.g., Euros) without extra fees or exchange rate differences from our side.

• Payment Trouble? If your payment is declined, simply request an Apple Pay, Google Pay, or other secure payment link via our contact form below.

Quick Support Tools

• Instant Answers: Check our chatbot (bottom right corner) first! We've pre-loaded it with answers to many frequently asked questions, so you might find what you need instantly.

For Smooth Delivery (Crucial Steps!)

• 1. Public Profile is Key: For successful delivery of followers, your social media profile must be set to PUBLIC. If it's currently private, please adjust your settings. Also, ensure any 'Like' or 'Follower' counters are visible and not hidden.

• 2. Instagram Update - Important Setting: Instagram has a specific setting that can block new followers. To ensure proper delivery

  1. Go to your Account Settings.

  2. Select "Follow and invite friends."

  3. Find and UNCHECK the option "To be verified" (or similar wording like "Suggest account to others" if "To be verified" isn't present). This step is vital for new followers to be added automatically.

• 3. Follower Loss (Refills Provided): If you experience a decrease in followers, please don't worry—refills are completely free. You can request a refill every 15 days. A natural fluctuation or loss of followers is a normal part of social media dynamics (especially if the above settings aren't applied). Recent updates by platforms like Meta and Instagram have unfortunately accentuated this for all services, which is why we proudly offer our complimentary refill service. We are continuously working to enhance the quality of our services and evolve our technology to guarantee your satisfaction.

• 4. Recent Orders: If your order was placed less than 72 hours ago, please be patient. Deliveries are typically in progress. After this period, feel free to contact us so we can review your order status.

• 5. Missing Order Number/Confirmation? If you haven't received an order confirmation email, please verify the email address you used during checkout. Sometimes, payment services like Apple Pay might use a different email than your primary one. Every Elite Fames order includes an invoice and a confirmation sent via email or text.

How to Contact Us Effectively

• 6. Contact Form Only: To ensure your request is processed as quickly and efficiently as possible, we only consider messages submitted through our dedicated contact form on this page. Thank you for your understanding.